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Netscape MerchantXpert™
ROBUST MERCHANDISING, COMPREHENSIVE TRANSACTION
PROCESSING, AND UNIQUE ORDER-DELIVERY CAPABILITIES FOR
BUILDING, OPERATING, AND MANAGING ONLINE STOREFRONTS.
Netscape MerchantXpert provides complete online retail
management services. Robust merchandising capabilities allow
merchants to display thousands of products and easily change
product displays. A powerful underlying framework
efficiently handles critical transactions, order delivery,
and inventory management and can scale to handle hundreds of
transactions simultaneously. Used as a stand-alone
storefront, in an Internet mall context or integrated with
your existing sales and order processing systems, Netscape
MerchantXpert can be tailored to match your requirements.
Sales from online storefronts and Internet malls are
expected to reach $230 billion by the year 2000.
Manufacturers, retailers, and service providers - eager to
reduce overhead, remain open 24 hours, and tap into a
broader customer base - are rapidly moving to establish
storefronts on the Internet.
Netscape MerchantXpert helps merchants effectively set
up and operate online storefronts or host multiple
storefronts in an Internet mall. As the most comprehensive
system available, it provides both flexible merchandising
facilities, to maximize selling impact, and a powerful
underlying framework, to efficiently handle transactions and
order delivery.
FEATURES OVERVIEW
- Stores and displays detailed product information for
browsing and purchase selection.
- Enables review of product displays (before
production) with unique staging server.
- Provides powerful merchandising capabilities,
including product search, promotional discount support,
flexible pricing, dynamic displays, and multimedia
integration capabilities.
- Handles transactions, shipping and sales tax
charges, order delivery, and purchase returns.
UNIQUE PREPRODUCTION STAGING
A Staging Server lets merchants review Web site content,
including product displays, prior to consumer viewing and
purchase selection. This allows you to fine-tune your
presentation and display products to their maximum
advantage.
PRODUCT LOADING AND DISPLAY GENERATION
Netscape MerchantXpert can load hundreds of products in a
single batch. The system automatically detects records as
they are revised or when new records are loaded and then
instantly updates product pages to display the most current
information. This lets you quickly adapt product offerings
to take advantage of selling trends. Custom product displays
are easily built using design templates. Just edit the
underlying design template to instantly change your display
for desired impact.
CUSTOMER SHOPPING SERVICES
The shopping basket service includes a mall or storewide
shopping cart that holds purchased items, allowing customers
to review and update purchases at any time. Customers may
select products from different stores, browse elsewhere on
the Internet, and resume shopping at any time without losing
information on selections stored in the shopping basket.
When the customer initiates check-out, the basket passes all
purchased items securely to Netscape MerchantXpert
Transaction Server for processing.
ROBUST MERCHANDISING SERVICES
Powerful product and storefront search capabilities
streamline shopping and enable merchants to cross-sell
effectively. Instant-buy capabilities allow shoppers to skip
the check-out procedure. Merchants can easily create
coupons, and discounts for products to stimulate sales and
can integrate text, audio, video, and graphics to attract
shoppers and differentiate themselves from their
competitors.
AUTOMATIC ORDER AND CREDIT CARD PROCESSING
Netscape Transaction Server provides real-time credit card
processing, calculates sales tax and shipping charges for
purchased items, delivers orders for fulfillment using
secure email, and issues electronic transaction receipts to
customers. This automated online system dramatically reduces
the amount of effort and cost necessary to process credit
card authorizations and sales orders.
- STAGING SERVICES
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- Automate management of preproduction content and
remote delivery to Netscape Staging Server via FTP or
email.
- Load, review, and update content before production.
- Utilize secure mail and digital certificates to send
content securely from staging to the production system.
- Mirror Production MerchantXpert's page generation,
information management, and database capabilities.
- INFORMATION RETRIEVAL
Includes a run-time license of a robust commercial search
engine for full content and attribute searching:
- Supports natural language, Boolean relationship
(AND, OR, and NOT) text searches.
- Generates hypertext list of products that meet
entered criteria.
- Allows for related searches to support
cross-selling.
- SHOPPING BASKET SERVICES
- Include an intuitive sitewide shopping cart to
hold consumer purchases.
- Retain the unique Stock Keeping Units (SKUs),
quantity, and attributes of products selected for
purchase.
- Support all SSL- and Cookie-compliant browsers for
product purchase selection.
- FLEXIBLE PRICE SUPPORT,
DISCOUNTS, AND COUPONS
- Provide sophisticated product, sales, and
SKU-level pricing logic for robust pricing controls .
- Allow merchants to assign discount coupons to
specific products as promotions to stimulate
purchases.
- Recognize external coupon values that merchants
can load into system with product information .
- Support both "% off" and "$ off" product coupon
discounts that shoppers can select with purchases.
- MULTIMEDIA PRODUCT DISPLAY
SUPPORT
- Supports integration of text, audio, video, and
graphics into product displays using HTML extensions.
- Enables merchants to select audio, images, or
video and automatically invoke the appropriate
"player."
- BATCH LOADING AND AUTOMATED PAGE
GENERATION
- Loads product information into database and HTML
templates, graphics, video, and audio files into
appropriate directory structure locations.
- Enables real-time merchant updates and control of
product displays remotely via FTP or email.
- Updates product display templates automatically
with robust HTML extensions.
- PRODUCT ATTRIBUTE SERVICES
- Enable merchant assignment of multiple fixed
attributes such as color and size to a single product.
- Allow consumers to select the specific product
model they desire in the product display pages.
- Handle free-form attribute entry for personalized
items.
- SALES TAX AND AUDIT REPORTING
Netscape MerchantXpert seamlessly integrates with
TaxWare's
Sales/Use Tax System tax engine to provide the
following critical tax and audit capabilities:
- Uses a robust sales tax engine to calculate U.S.
and Canadian sales tax in real time based on product
type, merchant location, and customer's shipping
address.
- Generates periodic sales tax audit reports
delivered automatically to merchants via secure mail.
- Uses forms interface to specify audit frequency
and jurisdictions where merchant conducts business.
- Accepts monthly tax updates, ensuring the most
current sales tax rates are used for purchases.
- SHIPPING CHARGES
- Supports three shipping models (by product, order
subtotal, or weight range) for shipping charges.
- Allows each merchant to support an unlimited
number of shipping couriers and shipping options per
courier.
- CREDIT CARD PROCESSING
- Authorizes, captures, and validates credit card
transactions.
- Automates credit card batch and reconciliation
processing.
- Supports full and partial returns, and issuance of
credit.
- Provides secure payment processing via SSL
encryption.
- ORDER DELIVERY
- Delivers orders directly to merchants using
integrated, secure, privacy-enhanced messaging
program.
- Supports vendor-independent encryption using
digital envelopes, signatures, and certificates to
authenticate the sender and encrypt sensitive message
contents.
- Conforms to open Secure Multipurpose Internet Mail
Extension (S/MIME) and Public Key Cryptography
Standards. (PKCS)
- OPEN, EXTENSIBLE SOLUTION
- Scales to support a large number of merchants and
products, and high-purchase transaction volumes.
- Provides internationalization support for foreign
currency, date formats, search engine files, and error
messages.
- Provides an integrated merchandising solution with
flexible front-end features and robust transaction and
order processing.
- Integrates with Netscape Navigator for
installation and configuration, easy initial setup,
and maintenance.
- Runs on multiple systems with modular design that
enables high availability, scalability, and security.
SUPPORTED PLATFORMS AND SYSTEM REQUIREMENTS
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Sun
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SPARC
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Sun Solaris 2.4, 2.5
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Silicon Graphics
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MIPS
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IRIX 5.3, 6.2
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IBM
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RS/6000
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AIX
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Hewlett-Packard
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PA
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HP-UX (Q1 1997 availability)
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Digital
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Alpha
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Digital Unix (Q1 1997 availability)
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Siemens Nixdorf
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MIPS
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ReliantUNIX (Q1 1997 availability)
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